Trust Center

Trust Center

Security & Compliance at a Glance

Welcome to our Trust Center. We are committed to maintaining the highest standards of security and compliance to protect your data.

We believe security is foundational—not an afterthought. Our platform leverages AES-256 encryption, SOC 2 Type II certification in progress, and GDPR-aligned practices. For our European customers, we offer EU-only hosting to meet regional compliance requirements.

For security concerns: security@ai-bi.com

AES-256

Encryption at Rest

TLS 1.2+

Encryption in Transit

PII

Encryption

RBAC + MFA

Access Controls

Certifications & Compliance

Updated April 2026
In Progress

SOC 2 Type II

Service Organization Control 2 Type II report examining the operational effectiv...

GDPR

General Data Protection Regulation compliance for EU personal data protection.

Security & Privacy Details

Subprocessors

We use the following subprocessors to deliver our services:

  • Vultr - Cloud infrastructure and hosting
  • Runpod Secure Cloud - AI/ML infrastructure
  • Microsoft 365 (M365) - Productivity and communication
  • GoDaddy - Domain management

All subprocessors are bound by data processing agreements and maintain appropriate security certifications.

Security Practices

Data Encryption

All customer data is encrypted at rest using AES-256. Additionally, personally identifiable information (PII) receives an extra layer of protection through application-level encryption, ensuring granular security for your most sensitive data.

Compliance

We are currently pursuing SOC 2 Type II certification and maintain GDPR-aligned practices for data protection.

Access Controls

We implement role-based access controls (RBAC) and multi-factor authentication (MFA) for all user accounts.

Infrastructure

Our infrastructure is hosted on Vultr with enterprise-grade security features including physical data center security.

Backups

We perform daily encrypted backups to ensure your data can be restored if needed.

Data Handling

Data Residency for European Customers

For our European customers, we offer EU-only hosting—all data is stored and processed within the European Union to meet regional compliance requirements and GDPR obligations.

Data Collection

We collect only the data necessary to provide our services.

Data Storage

Data is encrypted at rest using AES-256 and stored in secure EU data centers.

Data Retention

Data is retained only for as long as necessary to fulfill the purposes for which it was collected.

Data Deletion

Upon request or contract termination, customer data is securely deleted.

Get in Touch

Have questions about our security practices or want to report a vulnerability?

Security Team

For security-related inquiries:

Email: security@ai-bi.com

Vulnerability Disclosure

To report a security vulnerability, please email: security@ai-bi.com